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I am getting the below issue while resolving the case using OOB button Resolve Case in Customer Service Workspace App and I am using System Admin role.
Unable to retrieve attribute=owningbusinessunit for entityLogicalName=workflowlog. Entity has Attribute Count=2. AttributeNames= workflowlogid, asyncoperationid
Please help.
Hi,
Sounds like a support case, we have had simular problems with some OOB stuff at times, often after some updates from MS.
Got solved by MS after some bacn and forth with support.
-------------------------------------------------------------------------If this is the answer for your question, please mark the post as Solved.If this answer helps you in any way, please give it a like.
And of course if a plugin or workflow is running as a different user you may get something similar.
Not long ago had an issue (not the same as yours) that shouldn't have been with System Administrator role, I had to remove it and then reassign it - have seen it happen before also when Microsoft have updated something in the backend but haven't updated the Security Roles appropriately.
Did you ever find a solution for this? We have the exact same problem with our Business Process Flows, when we try moving forward (next stage) in the process.
@yleclerc75 did you find a solution for this issue?
@tahir98
We ended up creating a ticket with Microsoft.
They provided guidance so that we delete an entry in the database that was causing the issue.
The entry was a "callbackregistration". It's not visible in the CE Interface, but you can access it using SQL or the API.
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