Unable to uninstall managed solutions due to circular holding solution dependency

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Posted on by Elowy GrootCRM

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Hi all,

We’re running into an issue in our production environment where two managed solutions are interdependent due to the holding solutions. Both solutions contain components that reference the other solution as their holding solution, which prevents us from removing either the solutions or the individual components.

We’ve tried deleting the components from both solutions, but the upgrade fails—even when using stage for upgrade.

Example:

Solution A: Business Rule X (with holding solution = Solution B)
Solution B: Business Rule Y (with holding solution = Solution A)

This circular dependency seems to block any cleanup or removal.

Has anyone encountered this before, and is there a way to untangle these dependencies?

Thanks in advance,
Elowy

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Microsoft Dataverse with Power Apps

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Pstork1 69,556 Most Valuable Professional on at

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Double check that the solutions don't have an unmanaged layer sitting on top of them. I suspect that for one of them that is where the dependency lies. Otherwise you wouldn't have been able to install the solutions because of a dependency issue. One of them must have been imported first. Then a dependency was established in an unmanaged layer when something was edited. I don't see any other way to get the circular dependency that you have now. If there is an unmanaged layer try deleting the unmanaged layer from one or both solutions and then try to delete them.

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11manish 3,333 on at

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Your issue is caused by:

Circular holding solution dependency created during upgrade

Fix requires:

Deploying new managed versions to remove dependencies

Or introducing a neutral/core solution

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Elowy GrootCRM 170 on at

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Thanks, Paul and 11manish.

I just tried to remove all unmanaged changes. Unfortunately, I'm still unable to remove anything from the solutions (with an upgrade) or remove one of the solutions.

What happened in the past:

- Deployed solution A with business rule X

- Deployed solution B with business rule Y

- Updated solution A with both business rule X and Y

- Updated solution B with both business rule X and Y

Now these solutions are stitched together :-(.

- Can't remove business rules

- Can't remove one of the solutions

Or am I missing something?

Thanks,

Elowy.

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Elowy GrootCRM 170 on at

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Checked with Microsoft, but there doesn’t seem to be a way to resolve this issue—the solutions remain circularly dependent.
To fix it, you would need to start over in a clean environment :(.

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