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Session Id : ga0v58MadxW/+9xF9M8SgG
Power Apps - Power Apps Pro Dev & ISV
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CRM UPGRADE: CRM 2011 On-Premise to Dynamics 365 Online

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Posted on 7 Feb 2023 22:50:30 by 42

Hello

 

One of our customer planning to do a CRM upgrade from the CRM 2011 On-Premise version to Dynamics 365 Online. I would like to ask a high-level question in terms of the upgrade path.

Do we have the option to move from CRM 2011 On-Premise to CRM 2011 Online and then upgrade all the way through the cloud (2011 online --> 2013 online --> 2015 --> 2016) to 365 online? 

OR

Is it the only way i.e. upgrading from CRM 2011 on-prem to 2013 on-prem -->2015 on-prem--> 2016 --> 365 on-premise and then to 365 online?

 

Will be helpful if you can advise me on this, please? And I am trying to find documentation from Microsoft on this to make a confirmation and provide that to the business, please.

 

Thanks

-Sri

  • a33ik Profile Picture
    3,304 Most Valuable Professional on 07 Feb 2023 at 23:12:11
    Re: CRM UPGRADE: CRM 2011 On-Premise to Dynamics 365 Online

    Hello,

    You can perform the migration directly from CRM 2011 using Fast Track program. You can see details here - https://learn.microsoft.com/en-us/dynamics365/fasttrack/migration

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