CRM UPGRADE: CRM 2011 On-Premise to Dynamics 365 Online

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Posted on 7 Feb 2023 22:50:30 by Singapuram

Hello

One of our customer planning to do a CRM upgrade from the CRM 2011 On-Premise version to Dynamics 365 Online. I would like to ask a high-level question in terms of the upgrade path.

Do we have the option to move from CRM 2011 On-Premise to CRM 2011 Online and then upgrade all the way through the cloud (2011 online --> 2013 online --> 2015 --> 2016) to 365 online?

Is it the only way i.e. upgrading from CRM 2011 on-prem to 2013 on-prem -->2015 on-prem--> 2016 --> 365 on-premise and then to 365 online?

Will be helpful if you can advise me on this, please? And I am trying to find documentation from Microsoft on this to make a confirmation and provide that to the business, please.

Thanks

-Sri

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a33ik 3,304 Most Valuable Professional on 07 Feb 2023 at 23:12:11

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Re: CRM UPGRADE: CRM 2011 On-Premise to Dynamics 365 Online

Hello,
You can perform the migration directly from CRM 2011 using Fast Track program. You can see details here - https://learn.microsoft.com/en-us/dynamics365/fasttrack/migration