
The issue occurs because full runtime support for Azure Databricks Genie tools is not yet enabled in Copilot Studio. Although the connector UI functions correctly — allowing configuration, authentication, tool saving, and Genie selection — the backend execution layer required to run Genie requests is not fully deployed. As a result, all tool invocations fail with a generic SystemError regardless of configuration.
Currently, Copilot Studio does not provide detailed diagnostic logs such as tool execution traces, API responses, or internal errors, which is consistent with early-stage connector integrations. confirming this as a platform limitation rather than a configuration issue.
Current workaround: Use a Custom API tool to call Databricks via REST API, Azure Functions, or Power Automate/Logic Apps until Microsoft completes runtime support for Genie tools.