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Cannot Delete Custom Entity

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Posted on by MahmoudYasser

I am trying to delete custom entity but it cannot be deleted because it has relationship with activities that cannot be deleted manually and when I delete the custom entity I get this error message:

"EntityRelationshipRole with id 98716f1f-d6a1-ec11-9840-0022489e0b73 cannot be deleted because it is a system record and system records of this type cannot be deleted."

I think the relationship mentioned in message is the relationship generated when I check activities option on that entity.

I appreciate any ideas.

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Error handling

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Tim Partridge2 58 on at

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Same problem. I also have a custom entity with the activities option selected. Not sure if that is root cause but we have the same situation. I can't find out how to query entity relationship roles to find out exactly what the error message is referring to. Only the following page about dependencies makes a reference to it. When I show dependencies on the custom entity, no dependencies are listed with the component type of entity relationship type.

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MahmoudYasser 11 on at

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We opened a ticket from Microsoft and it turned out that it was a known problem and it will be solved through future updates, but in our case we could not wait, so they ran script on their back-end on our organaization on the entities to be deleted and after that I deleted without problems

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R4isin 76 on at

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Thank you for your message. I encountered the same issue today and have been exploring all the possibilities so far. Just wanted to let you know that the issue is still unresolved 😄

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MahmoudYasser 11 on at

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I'm glad to hear that my answer was helpful to you. 😄
I hope your issue gets resolved soon.

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