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Power Platform Community / Forums / Power Apps / Unable to create Agent...
Power Apps
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Unable to create Agent / How to find the Power Platform admin for the given Co-Pilot Environment

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Posted on by Microsoft Employee
I am not able to create a Agent in Co-Pilot Studio or even thru Power Apps. And the error message that I get is:

How do I find who is the Admin for the environment: MCS Portfolio? Or how do I contact My Dynamics 365 / Power Platform admin? I really need help here. 
 
 
There was a problem creating your agent.
Try again in a little bit.
Session Id: d66b8260-0911-11f1-8d97-b14879553fe0
 
{"name":"AxiosError","message":"Request failed with status code 403","data":{"error":{"code":"0x80040299","message":"Read Privilege Check For Owner failed with exception: Principal user (Id=dcb2cf50-d3df-ed11-8847-002248339739, type=8, roleCount=6, privilegeCount=86, accessMode='0 Read-Write', AADObjectId='ff9c4cc5-0a7a-4f62-94de-5df25dfb10a9', MetadataCachePrivilegesCount=10899, businessUnitId=3ea43738-9ec3-ea11-a812-000d3a579b7d), is missing prvReadbot privilege (Id=488d0006-e0c5-482e-adcf-4cfeff44c517) on OTC=10057 for entity 'bot' (LocalizedName='Agent'). context.Caller=dcb2cf50-d3df-ed11-8847-002248339739. Consider adding missed privilege to one of the principal (user/team) roles."}},"status":403,"statusText":"","responseHeaders":{"req_id":"5ab4271b-652c-4767-b8ca-2e68142d4873, 5ab4271b-652c-4767-b8ca-2e68142d4873"}}
 
 
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  • Suggested answer
    pavanmanideep Profile Picture
    576 Power Up Champ - 2025 on at
    Hi There,

    Sign in: Go to the Power Platform admin center https://admin.powerplatform.com/
    Select Environment: MCS Portfolio

    View Admins: Select Settings > Users + permissions > Users.
    Check Roles: Use the filter to look for users with the System Administrator or Environment Admin roles. 
     
    You were missing security role to access the bot, please request them to assign you the needed license.
     
    Thank you.
     
    Hope this helps...
     
    Cheers,
    PMDY
    Microsoft Business Applications MVP
    Subscribe to my blog: https://ecellorscrm.com
     

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