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Is there any scope to make user specific topics in PVA? That is is there a way to limit chatbot interaction (restrict the ability to ask a specific question to a group of people)
You could give someone the choice of groups, then dependin on which group they choose, a Power Automate cloud flow can go and look where the user list / group name is, either in SharePoint or Dataverse, and then return that value back as say Group. Then you have a condition based on the group, branch in the topic and take your user off in whichever direction you need.
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