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Some nodes skipped execution when the topic is trigged again after "Thank you" node (the PVA system topic)

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Posted on by Community Power Pla...

I have a PVA topic, embedded calling a Bot Framework Composer topic which in turn with a "Get user profile (V2) connector". After exiting the BotFrameworkComposer topic, there is a node to display the output variable result. The last node in my PVC topic is to redirect to the "Thank you" system topic.

It works as expected for the first time triggering to the PVC topic.

However....

when the topic is trigggered again, it seems skip all the nodes until the "Show a message" that display the output variable result.

Any advice is appreciated.

To summarize:
1. First time running fine with trigger "Hide and seek". The bot behaves as expected to display the found name by taking the input search key through the use of output from the Bot Framework Composer.

2. However, after that, then trigger with "Hide and seek" again, the bot skipped all those "Ask a question" nodes, but to repeat the display the same result (Show a Message node).

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Community Power Pla... on at

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Re: Some nodes skipped execution when the topic is trigged again after "Thank you" node (the PVA system topic)

Will do. Thanks.
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Jameslew_MSFT on at

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Re: Some nodes skipped execution when the topic is trigged again after "Thank you" node (the PVA system topic)

This appears to be invalid behavior. I would suggest filing a support ticket such that a bug can be filed and addressed by the engineering team.
Community Power Pla... on at

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Re: Some nodes skipped execution when the topic is trigged again after "Thank you" node (the PVA system topic)

Thanks.
My situation, however, is that it always skips. Illustrated as below.

My situation is not that the question is always asked, but it is always skipped.
Any further insight is appreciated.
Jameslew_MSFT on at

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Re: Some nodes skipped execution when the topic is trigged again after "Thank you" node (the PVA system topic)

Further confirmation; the User's Entire Response is not allowed to skip, it should always ask for the user's input. The only skippable question nodes are the strongly typed ones like boolean, country, etc.
Jameslew_MSFT on at

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Re: Some nodes skipped execution when the topic is trigged again after "Thank you" node (the PVA system topic)

It appears only "User's Entire response" datatype is not configurable for skip; all the other types are. I've reached out to my team to ask why.
Community Power Pla... on at

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Re: Some nodes skipped execution when the topic is trigged again after "Thank you" node (the PVA system topic)

Hi JamesLew

Thanks. It helps.
But I have Question node that show different options.
Two different questions with different options on their corresponding Question Nodes, illustrated as below, the first one does not have "Skip question", whereas the second one has..
Further insight is appreciated.
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Jameslew_MSFT on at

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Re: Some nodes skipped execution when the topic is trigged again after "Thank you" node (the PVA system topic)

Hi there - on a question node, PVA has the option to skip asking a second time on re-run in the case that the customer has already answered previously. You can control this through the context menu on the question node such as a below.

Hope that helps.
Community Power Pla... on at

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Re: Some nodes skipped execution when the topic is trigged again after "Thank you" node (the PVA system topic)

Illustration with screen capture: