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Convert word to PDF failure

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Posted on by ChamC1

I have new issue @creativeopinion @ScottShearer I'm hoping you can help with.

I've broken down my flow into separate parts because I need more than one trigger. For some reason my convert word to PDF step keeps failing. I'm unsure why as it worked previously. Any ideas?

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creativeopinion 10,508 Moderator on at

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@ChamC1 Can you pls upload a screenshot of your full flow in Edit mode? Can you also clarify what you mean by needing more than one trigger?

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ChamC1 39 on at

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Here's the pic.
The other triggers aren't relevant (I don't think) they're in other flows.

Thanks in advance

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creativeopinion 10,508 Moderator on at

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@ChamC1 The screenshot is a bit hard to read, however I believe your error in this flow is the same error you were having in your previous flow.

You need to ensure you are selecting the correct dynamic content. I believe you need to select the PDF document dynamic content from the action above.

Tip: To keep your flow organized, rename your actions. This is especially helpful when you have multiple instances of the same action.

Hope this helps!

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ChamC1 39 on at

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It doesn't appear as an option in the dropdown on the Convert Word to PDF action

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creativeopinion 10,508 Moderator on at

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@ChamC1 Did you use the New Designer to create your flow initially? If so, you may need to recreate your flow and switch to the Classic Designer first before editing your flow. The new designer has a few bugs.

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