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The App didnt start correctly. Try Refreshing your browser

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Hi all, looks like I am not the only one that has had issue with this error message "The App didnt start correctly. Try Refreshing your browser." Just stopped working! Haven't been able to track down how to resolve this. went through standard troubleshooting such as clearing cache, restoring prior version, etc. This is not good. Users in my org cant use the form. Pretty frustrating and disappointed. Can anyone point me in the right direction to get this resolved asap please.

Thanks!

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Building Power Apps

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eka24 20,923 on at

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You can create a ticket for resolution:
https://powerapps.microsoft.com/en-us/support/
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If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

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Community Power Pla... on at

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Hi,

I had this error a few times have you tried editing the app and resaving/publishing? this has worked for me in the passed 🙂

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Community Power Pla... on at

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Hi Martin, yes I have tried this action with no positive result. I made minor modifications to ensure save capability and republished. Just so that I am clear, can you share any specifics as to how or what you edited to resave? It's possible I have not edited enough?

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Community Power Pla... on at

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Yes that's the same solution i have tried before

just moved a text and saved and published again.

have you tried the app on your mobile device or in a Private window/ different browser?

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Community Power Pla... on at

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I haven't tried it on my mobile device. It wasn't build for mobile and is a custom form. I did retry the private browsing after again clearing cache and have the same error message.

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Lefty 1,625 on at

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Try some of the things you haven't already from the suggestion in this post from DavesTechTips:

https://powerusers.microsoft.com/t5/Building-Power-Apps/The-app-didn-t-start-correctly-Try-refreshing-your-browser/td-p/365523

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Community Power Pla... on at

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Thanks Lefty... well this is going to be a really hard day... the CISO is aware this is broken and it was expected to "go live" today. I'm at my wits end. Nothing else I can seem to do now.

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Lefty 1,625 on at

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@Anonymous
Do you have any other apps you can start up, is it just affecting this one app?

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Bhartendu B Pandey on at

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Dear s_dean

Thank you for writing to us . I had a look into the error message internally to check if we have had known issues around the behavior, However I don’t see any .

Moreover I have seen issues like this being caused in a transient manner . Could you please confirm if the issue still exists .

Also please verify if the below settings are in place .

Option 1: Enable local data for all sites

On your browser toolbar, select More.

Select Settings.

Near the bottom of the page, select Show advanced settings.

In the "Privacy" section, select Content settings.

Select Allow local data to be set (recommended).

Make sure that Block third-party cookies and site data is not selected.

Select Manage exceptions and make sure that there are no exceptions for https://create.powerapps.com, https://*.create.powerapps.com, https://make.*.powerapps.com, https://make.powerapps.com, and https://login.microsoftonline.com. If there are such exceptions, remove them by clicking on the x sign for the corresponding rows.

Select Done.

Option 2: Create exceptions to allow local data for Power Apps and associated services

On the browser toolbar, select More.

Select Settings.

Near the bottom of the page, select Show advanced settings.

In the Privacy section, select Content settings.

Select Manage exceptions and create exceptions to “Allow” data storage for https://create.powerapps.com, https://*.create.powerapps.com, https://make.*.powerapps.com, https://make.powerapps.com, and https://login.microsoftonline.com.

Select Done.

If the issue still exists then I would suggest you to raise a request with MS support to get further assistance .

Please mark my answer as verified if you found it helpful. Please let me know if you have any other questions around the above.

Bhartendu Pandey

Support Engineer - Customer Engagement- Dynamics CRM/PowerApps/Power Automate

Microsoft

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