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Can't 'Extract data from web page' anymore after new PAD update

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Posted on by jp_fc

When I try to use it, it just freezes indefinitely on the webpage I am trying to use it on, which has worked in the past just fine. I can go into the "Advanced settings" and type in the "Base CSS selector" by hand if I am careful to not hover my mouse over the webpage which will freeze everything, but the base CSS selector is:

html > body > center > form > table > tbody > tr:eq(6) > td > table:eq(1) > tbody > tr > td:eq(1) > table > tbody > tr:eq(2) > td > iframe > html > body > form > table:eq(1) > tbody > tr > td > table > tbody > tr:eq(1) > td > table > tbody > tr:eq(3) > td > div > div:eq(0) > table > tbody > tr:eq(1) > td > table > tbody > tr

so I would prefer not to have to type this all in manually every time I want to grab a table, or even a single element which I still have issues with, from a website.

Moreover, before the update the web data extraction ran successfully in less than a second, and now it takes around ~50x longer - approximately 1 minute to grab a single element using this web data extraction.

Is there a way I can fix this without downgrading versions?

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Power Automate Desktop

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Nived_Nambiar 18,138 Super User 2026 Season 1 on at

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Hi @kc_fc

so you are saying that using the below base css selector, you are not able to extract any data right ?

html > body > center > form > table > tbody > tr:eq(6) > td > table:eq(1) > tbody > tr > td:eq(1) > table > tbody > tr:eq(2) > td > iframe > html > body > form > table:eq(1) > tbody > tr > td > table > tbody > tr:eq(1) > td > table > tbody > tr:eq(3) > td > div > div:eq(0) > table > tbody > tr:eq(1) > td > table > tbody > tr

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jp_fc 35 on at

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I can't extract data using the PAD element capturer. I can extract the data if I type in the base css selector manually, but it takes a long time when it used to only take a few seconds.

Actually, as an example, try to select the circled element in my attachment on this website that we're on right now, using the "Extract data from web page" feature in PAD. If you try to "Extract element value," it won't work. I tried on 2 separate computers. It just gets stuck there and frozen, and no context menu options display when you hover your mouse over "Extract element value." I cannot move or close the "Live web helper" window from PAD because it gets frozen

It gets worse when you hover your mouse over many different elements on the webpage.

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Nived_Nambiar 18,138 Super User 2026 Season 1 on at

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Hi @kc_fc

This occurs to me as well sometimes , the extraction window get frozed, but after restarting it again, everything would work fine

Why i asked you about the base css selector part as i think it is not correct

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jp_fc 35 on at

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Oh, the base css selector works for me. It is also the exact same base css selector that PAD gives me when I use extract element. It's just really slow now, compared to when the previous version. It is supposed to get all the rows in a table on the website I am using

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Ask_Harry 33 on at

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I am also getting the same issue. You place your mouse pointer on the element you want to select, right click the mouse, it then takes quite a while for the list of options to pop up. When you left click on an option, it is as if that pop up is not there and you end up clicking on the web page under it. Then, if you go to the edit panel, you cant click on Finished or Cancel or any other button on your screen. I then do a Ctr/Alt/Del to bring up the task manager, click the "Cancel" button twice, then you can click Finished or Cancel but no changes were saved.

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APhil 2 on at

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I have the exact issue as Ask_Harry. The webhelper sometimes even gets completely unresponsive after right clicking on an IFrame. Restarting Power Automate will let me select the IFrame once, but the second time the problem is back.

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dmcclint 2 on at

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Having the same issues. This is beyond frustrating. For me I can go extract data and then bring up a webpage so I can select. When I right click it bring the next window up but It does not appear to see my mouse over it as I can not click / select anything on it. After that I cant click anything else on that window. I have to hit Ctrl alt delete or ctrl + esc and then finally I can click cancel on it.

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Nandan1970 2 on at

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Exactly. I too am facing the same issue. It takes a long while to show right click menu. And finally if you select the attribute then nothing shows up. And moreover after sometime the webpage and PAD just freezes. Hope Microsoft resolves it ASAP.

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Agnius Bartninkas Most Valuable Professional on at

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If you are experiencing bug-like issues with the latest version of PAD, I suggest raising a ticket with MS support. These forums are not used for reporting bugs and thus it is likely MS will not actually notice this. Reporting it via the proper support channels is the right way to go.

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