Power Platform Community Forum Thread Details

Hello all,

I am working on building a flow in Power Automate that forwards emails with the word "Request" in the subject to a shared inbox only when I am out of office.

For full context, my team has created a Microsoft Form that external users fill out. Based on their selections, a Power Automate flow emails the form information to a specific team member, with a subject line containing "Request," and it is set to come from the shared email, but replies are set to automatically go back to the external user who submitted the request.

If I'm out of office and receive an email with "Request" in the subject, I want it to be forwarded to a shared inbox so another team member can address it. Otherwise, if I am available, the email should just stay in my inbox.

So far, I have set up the following:

Trigger: "When a new email arrives" with "Request" specified in the subject line.
Action: "Send an email" to forward the email to the shared inbox.

I'm not sure what condition I need to check for my "out of office" status so the forwarding happens only when I'm away.

Any suggestions would be greatly appreciated!

Thanks,

Categories:

Building flows

You can use the following actions to check whether your out of office message is set or not.

1) Get Mail tips for a mailbox (V2) using your email address.

2) Use 'first(body('Get_mail_tips_for_a_mailbox_(V2)')?['value'])?['automaticReplies']?['message']' to retrieve the message from the output.

3) Check to see if the variable is empty. If it is then Out of office is not set. If its not then Out of Office is active.

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Paul Papanek Stork, MVP
Blog: https://www.dontpapanic.com/blog