Share button disabled on canvas app- Unable to share app as co-owner

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Posted on by aktuzad

I am a co-owner of multiple canvas apps, "inherited" from a colleague who left the organization. Everything has been working fine, but I have now realized that I am unable to share one of the many apps and I don't understand why.

I am co-owner and able to edit the app, but when opening the share panel and trying to add any user, the share button is disabled/greyed out. I have tried a different browser and tried sharing in incognito mode.

The only difference between this app and other apps where sharing seems to be working fine is a connection which gives some sort of a warning. The warning message appears when opening the sharing panel, but quickly disappears. I managed to take a screen shot of it and it says something about a connection that is implicitly shared. The connection is "SMTP" which I'm not sure is used anywhere in the app any longer, but I do not wish to delete it as of now.

Any suggestions? Please help

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barrcode 3 on at

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Re: Share button disabled on canvas app- Unable to share app as co-owner

I was having the same issue, but found following the steps below gave me a way to share the app. The issue appears to be the app has a connection that will be Implicitly Shared. In order to allow it to be shared, you have to click on a "Confirm" button to a short-lived popup message, "Sharing this app implicitly shares at least one connection..." (Image 2). This message only appears for 1-2 seconds and the button must be clicked within the first second or it won't work.

Steps to Share App:
Click "Share" button within app details screen (Image 1)
It will be a little easier to do all of this if you have the "Share" button highlighted and press the "Enter" key on your keyboard instead of using a mouse click. Also, get the mouse positioned where the "Confirm" button appears to be quick to click it once it appears.
Click "Confirm" button within 1 second of message appearing (Image 2)
Search for and select user to share the app with.
If you clicked the "Confirm" button in time and have a user selected, then the "Share" button will enable.
Click "Share" button on the app share window (Image 3)
Good Luck! It took me so many times to get this just right.

Image 1 - Click Share
Image 1
Image 2 - Click Confirm (disappearing message)
Image 2
Image 3 - Add User and Click Share
Image 3
Dacaff 2 on at

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Re: Share button disabled on canvas app- Unable to share app as co-owner

Try opening the app in edit mode and publishing. I was having the same problem and following a publish was then able to share.
anzocontrols 31 on at

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Re: Share button disabled on canvas app- Unable to share app as co-owner

dear sir,
I am also facing the same issue. Can you please help what I need to check as share button is disabled for co-owner.
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aktuzad 54 on at

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Re: Share button disabled on canvas app- Unable to share app as co-owner

After a bit of research on where this connection was used, i decided to remove the connection and the flow that was using it. After publishing the app again, sharing seemed to be working as it should.