Notifications
Announcements
Hi there,
At the moment the links posted on a topic are opening in a new window.
This behavior means that if the user opens the link it loses the chat window in the new tab.
How can I place a link for a page on my website and when the user opens it doesn't open a new tab?
Cheers,
Fernando
Hi @fernandosilva,
As far as I am aware the links always open externally.
However, the use case is pretty interesting. Might be a good candidate for the Power Virtual Agents Ideas section.
You want to persist the chat window/session when offering the end user links from your website, correct? To clarify, you mean a conversation like below?
End User: response to question in topic in chat window on home on website (for example 'Where can I find your FAQ' )
Bot: FAQ can be found over here (with link on website)
End User: Clicks on link and within the same browser window the FAQ is opened and a chat window is opened with the same chat session and the user can continue their conversation?
Yep, that's correct.
Gonna post on the ideas page then.
The idea is posted:
https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Ideas/Choosing-options-for-links-on-the-bot-to-open-on-the-same-tab-or/idi-p/1550709#M798
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
In our never-ending quest to improve we are simplifying the forum hierarchy…
We are honored to recognize Ajay Kumar Gannamaneni as our Community Spotlight for December…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Michael E. Gernaey 255 Super User 2025 Season 2
Romain The Low-Code... 205 Super User 2025 Season 2
S-Venkadesh 101 Moderator
