Monitor a Shared Mail box is not working "The requested user is invalid"

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Posted on by johnjohnPter

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I have created a new shared mail box, as follow and i added my username as a member:-

Then using my username, i created a flow for When Email arrives in a shared mail box, as follow:-

but when i send an email to the shared mail box using the user inside the From field i got this error inside the flow trigger:-

The requested user 'shared@****.com' is invalid. clientRequestId: 0def9f9f-41f2-493a-821d-30bbd6e6b648 serviceRequestId: fbb01330-e7fc-4f6b-9cdd-b1a91c8ee2f8

any advice?

Thanks

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Pstork1 69,511 Most Valuable Professional on at

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Check your Original Mailbox entry again. You've got a special character at the end of the email address. It shows up as a box. You can see it in the error message as well, although it wraps to the next line. That's why its not recognizing the address.

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johnjohnPter 2,008 Season of Giving Solutions 2025 on at

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@Pstork1

Thanks, yes instead of typing the email, i select it from the auto complete menu, now it is working,,

Regards

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