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Power Automate - Power Automate Desktop
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Image not found in move mouse to image action

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Posted on 17 Nov 2021 00:23:02 by

Hello, I am using a mouve mouse to image action. When I use it in attender mode, works fine. In unattended I  have a image not found error.  I  tried changing the default screen configuration for unatended in the  uiflowserviceconfig but unfortunately didnt work.   Does any one had this problem before?

  • Agnius Bartninkas Profile Picture
    10,045 Most Valuable Professional on 01 Aug 2023 at 14:29:53
    Re: Image not found in move mouse to image action

    If there are several identical images, PAD will usually find and use the first one from the top left corner of the screen.

  • kimberly66 Profile Picture
    2 on 01 Aug 2023 at 12:57:18
    Re: Image not found in move mouse to image action

    What if the images are identical.  It works sometimes and other times it does not.  I am new to PAD and trying to learn all I can.  Thanks for any help you can provide.

     

  • Verified answer
    Community Power Platform Member Profile Picture
    on 25 Nov 2021 at 18:53:29
    Re: Image not found in move mouse to image action

    Thanks to eveyrbody for their kind responses. I solved using the CLick to button action, the one intended to WIndows UI instead of web. 

  • Highboy Profile Picture
    1,161 Super User 2024 Season 1 on 17 Nov 2021 at 07:22:43
    Re: Image not found in move mouse to image action

    I have to disagree with the function being unreliable.
    We have som processes where we are using it, and it never fails.

    But as you say, if possible use UI elements.

  • MichaelAnnis Profile Picture
    5,721 Super User 2025 Season 1 on 17 Nov 2021 at 04:04:33
    Re: Image not found in move mouse to image action

    Move mouse to image is very unreliable and should only be used as a last resort. Even then, it will typically only be effective on identical resolution. Even remoting in will typically blur text enough to wear this won’t work. 

    look for alternative methods you can use. 
    1) UI elements (web or window) - try the recorder

    2) use keyboard shortcuts.  This can include Send Keys {Tab} to try to tab to the field or button you are trying to click.

    3)  some more complex ways might be, for example, if I am trying to click a “Next” button, but can’t get the UI.  Using click on text (OCR)

    4). Send keys {Control}(f)Next, and use mouse click to image, but just grab the smallest piece of yellow highlight next to the word. If u just have a small color block where small distortion may not matter, your move mouse to image may work better as it allows for some variance. 

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