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Power Platform Community / Forums / Copilot Studio / Why can't my Copilot a...
Copilot Studio
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Why can't my Copilot agent pull article from BBC, Financial reporter etc?

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Hi all,
 
I'm creating an agent to compile and synthesise articles from trusted sources. I've added websites I want to pull articles from, two of them are BBC & Financial Reporter, and the type of articles I want it to summarise for me. "Web search" is also turned off as I just want the result to be pulled from my knowledge bank. When I test by asking the agent to pull articles about UK economy from BBC or Financial Reporter in the past month, it says it can't access the website because it's not "publicly indexed" which is surprising to me. I read a few posts on Reddit about a similar problem and it seems like if it's not indexed on Bing, Copilot agent can't access it. Another reason could be if the websites are turned off for AI crawling.
 
Is it something I could fix in the agent's setup or is it outside of my control?
 
I've attached the settings for my agent.
 
Thank you for any pointer you could provide :).
Agent setting 2.PNG
Agent setting.PNG
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  • Suggested answer
    chiaraalina Profile Picture
    2,425 Super User 2026 Season 1 on at
     

    It is not actually pulling content live from those websites.

    In Copilot Studio, when you add a website as a knowledge source, it doesn’t browse it in real time. It uses content that has already been indexed (via Bing). Microsoft says you need to turn on Web Search if you want “real time, up-to-date information.”

    https://learn.microsoft.com/en-us/microsoft-copilot-studio/knowledge-copilot-studio

     

    1.  Turn on Web Search
      or
    2.  Use RSS feeds (RSS = a live feed of updates from a website)

    I solved this by using RSS feeds instead of trying to pull directly from the website.

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