
Hi folks, I'll start by saying I'm not a dev - we've had an app developed and I'm in the process of UAT and roll out, so apologies if I'm not using the correct terminology or explaining correctly!
One feature of our app is that a field retrieves data from Dataverse tables to auto populate where we already hold data (rather than duplicate manually), and this is filtered depending on the account being used - so for a set account you'll only see data assigned/associated with that account. All good, and the data is showing as I'd expect. My issue is that its a long list of names, and we have the ability to type the name we're looking for and it gradually filters until you find the one you want (instead of endless scrolling!). This has worked for 9/10 of the accounts I've tested. But I've just tested the final one, and that search feature doesn't work.
Given this is a feature of the app, not the account, I can't figure out why it would work for some and not this one? Does anyone have any ideas? The correct data is showing up, so I don't think its anything to do with security groups etc.
@CatB - some questions: