Power Platform Community Forum Thread Details

Hi all,

I'm a Noob, so bear with me! But I wan't to do the following.

Have an app for IT helpdesk, then have all the categories filled in by daily activities>

Then have that data into excel > then I will make power BI reports> About my quarterly KPI based on the helpdesk data.

So I know this is kind of complex when it comes to the nitty gritty of it, but lets get to the basics>

How do I do that?

appreciated beforehand.

Thanks.

Categories:

Connecting to Data

Hi @BryanAnselmo,

That's a very broad question, I'm not sure if anyone will be able to walk you through the step by step.

The short answer is, any data source you can connect a PowerApp to, there will be a way to for a Power Bi report to connect to the same data set.

Part of learning PowerApps and Power Bi is getting familiar with all the different data sources, and learning how to choose the right one.

I would suggest that Excel might be a good start for you, as there is actually a Service Desk template available in PowerApps Maker Studio (see this blog post: https://powerapps.microsoft.com/en-us/blog/using-app-template/)

A simple web search for "power bi onedrive excel tutorial" provides plenty of results for learning how to then build reports on top of the same Excel file.

I always tell people "go to youtube" when they are starting out with PowerApps - find an educator who you enjoy watching and absorb some knowledge on beginner subjects.

Combine a bit a of learning with some solid design requirements, and you will have a fighting chance to figure out most of it on your own.

Hope this helps, sorry I can't give you a step-by-step to achieve your goal.