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Power Virtual Agent For Teams - Connecting to D365 CE Environment

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Posted on by Jay Barnhart - Cent...

Hey, I am trying to create a bot inside of Teams that can pull up account and contact information from our D365 CE environment. However, when I use the Call Action activity, the power automate script does not seem to allow me to make a connection to a different Dataverse environment other than Teams. Is that a licensing limitation?? Has anyone else used PVA in Team and pulled data from a D365 CE environment?? Thanks for any insights

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Pstork1 68,697 Most Valuable Professional on at

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That would be a licensing limitation. To choose the environment you want to connect to you'll need to use the Dataverse (legacy) connector in the flow. That one will let you specify the environment. The regular one uses current environment which is specific to Teams. Also, be aware the legacy connector is Premium.

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Jay Barnhart - Cent... 4 on at

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Thanks so much for the quick response......

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