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System error Chatbot

Posted on by 2

Hello!

I have this error message: 

Sorry, something unexpected happened. We’re looking into it. Error code: System Error. Conversation ID: 3ozVy952IiFLcEUPJJ4JYe-us. Time (UTC): 8/11/2023 1:00:07 PM.

What should I do in this case?

Thank you for your swift reply.

 

Best,

Diana

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  • mboninco Profile Picture
    mboninco on at
    Re: System error Chatbot

    @DianaS1986 Receiving this type of error is not something you should expect to see except in rare circumstances. There is nothing you can do to resolve this type of error. If the issue is not resolving itself, the best course of action is to open up a support ticket so the developers can investigate the issue.

     

    -- Mike Bonincontri

    If you are receiving this error mo

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