Hi All,
I am trying to build an agent which answer user queries related to different HR policy documents based on files uploaded in SharePoint Library and within the library there are different folder like Travel, Health, Training, leaves etc.
Accordingly, I have created different Topic specific to document type/Folder name and added generative answer node to the topic and add data source as that specific folder for that specific topic which will ingest all the documents within that folder and added description for topic trigger with trigger type when agent chooses so that agent well identified which folder it needs to look for instead of searching entire library. while few days back it was working fine but now it not working and always going to fall back.
Solution Tried:
1. Tried deleting the knowledge source Folder from agent Home page and also from Topic Generative Node that was selected and re-added it through Native SharePoint option (Not from Upload section) - No Success
2. Created a new agent with same configuration - No success
3. Deleted the knowledge source Folder from agent Home page and also from Topic Generative Node and added Entire Library as knowledge source Instead of folder- Success
Could someone guide what could be the issue and also what would be the right approach to proceed to avoid future roadblocks or inconstancy in solution. Also, the agent sometime retrieves data from images also while sometimes it does not fetch considering SharePoint limitation Images is not a supported type for knowledge source.