Analytics page is missing the Customer Satisfaction tab

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Posted on 8 Mar 2024 15:39:45 by msalisbury

According to this MS Learn page: https://learn.microsoft.com/en-us/microsoft-copilot-studio/analytics-csat, there should be a Customer Satisfaction tab on the Analytics page for a flow. However, I have no such tab. Does anyone know if there's some setting for this, or why I don't see it? I'd like to view the CSAT survey data.

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msalisbury 9 on 08 Mar 2024 at 15:56:02

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Re: Analytics page is missing the Customer Satisfaction tab

I was looking in the wrong place. CSAT data is in Copilot Studio, not PA. "Problem" solved.