Announcements
Hi PVA Community,
This is regarding PVA Bot connected with Facebook Channel via Omnichannel, the issue is regarding duplicate replies sent by PVA Bot every initial message/first message. Please see image bellow:
In PVA no issues when testing the bot.
Thank you in advance,
Mark
Hi @MarkTiczon, this is a known issue and we are releasing a fix for this in the next days/weeks. I will also message you directly to understand the urgency with which you need to have this resolved as there are some options we have. Best, Michael
Hi @mivakoc, thank you for the information, is there any workarounds for this issue?
Regards,
What’s the status on this. Is your issue fixed @MarkTiczon ?
Hi @Jcook, The general fix for this will be rolled out later in the year. We are working with Mark to onboard him to our private If you have customers who need the fix, please let me know and we can chat offline. Best, Michael Vakoc
Hi,
I have a customer who has the same problem and urgently need to have the problem fixed.
Can help me fix this problem?
Leonardo.
Hi @LeonardoPTY, reaching out to you via private messageMichael
Thanks, i send the info in a minutes
Hi @mivakoc Do you have any update about this fix ?
Thanks
Thanks for this helpful information!
Hi, I was wondering if there was an update published or how to correct this issue. I am currently having this issue with a PVA Chat Bot.
Under review
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