Power Platform Community Forum Thread Details

I'm using a Dataverse connector to add a new row to the Email Messages table in Dynamics and setting the Email Activity Parties for From and To. The From should be a queue mailbox, and I'm setting it like this:

{
"participationtypemask": 1,
"partyid@odata.bind": "queues(GUID goes here)"
}

Error being returned is: URL was not parsed due to an ODataUnrecognizedPathException. Resource not found for the segment provided in the URL.

I've checked capitalisation and pluralisation of the entity name, and queues is correct. I've tried it with and without the preceding /. I've checked the GUID, and a straight API call in the browser with the entity name and GUID returns the correct information. I can use Get a row by ID in the flow to pull the queue information, I just can't get it to send the email from the queue.

Is there something else I'm missing? First time trying to create the email from CRM in the flow instead of just Outlook, but I don't think I can use the queue mailbox with Outlook.

Categories:

Building flows