Chat bot finds the document via message inside

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Posted on 12 Mar 2020 01:07:36 by HarrySidhu

Hi,

Im fairly new to this Chat bot field. Currently i want to configure my bot in such a way that, If my Bot automatically generate bot content from FAQ pages it should be able to detect the Document/topic via typing any kind of message it contains inside it and then it should suggest the topic to the user.

to make this clear:

1) lets say i have few topics automatically generated by bot from FAQ pages.

2) From there they are stored in topic

3) and when i enable the topic, i can search these topics via only trigger phases. But i want to also trigger the message, so when the user types a word related to the message of the topic, the bot will suggest the whole topic.

I hope i made my question clear

Thanks

Harry

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CU22081450-0 Most Valuable Professional on 12 Mar 2020 at 13:27:04

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Re: Chat bot finds the document via message inside

Hi @HarrySidhu ,

Did my answer solve your problem?
Please, make this answer as a solution and vote in my idea to help more users!

Thanks! 🙂

---
Renato Romão
https://www.linkedin.com/in/renatoromao/
CU22081450-0 Most Valuable Professional on 12 Mar 2020 at 02:11:44

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Re: Chat bot finds the document via message inside

Hi @HarrySidhu ,

It is a great idea, but is not possible yet and probably will not be implemented in the future because the chatbot understands the trigger phrases and not the context inside the topic.
But, I created the idea here: https://powerusers.microsoft.com/t5/Power-Apps-Ideas/Chatbot-finds-the-text-inside-the-topic-Power-Virtual-Agents/idi-p/495892

Please, make this answer as a solution and vote in my idea to help more users!

Thanks 🙂

---
Renato Romão
https://www.linkedin.com/in/renatoromao/