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Dear Microsoft Support Team,
Following up on our original issue below:
Solved: Teams Tab: Power Apps Connection Auth Loop, Works Fine via Direct URL
We are experiencing an intermittent login issue with our Power Apps app ("Training Calendar") embedded in Microsoft Teams, starting today. When users open the Training Calendar tab inside Teams (multiple channels/groups), they are repeatedly shown the permission dialog for SharePoint and Office 365 Outlook but the app fails to load. The issue is intermittent — sometimes it works, sometimes it doesn't. However, opening the app via direct URL always works fine.
We have already verified the following:
We then checked the Microsoft Service Health Status at status.cloud.microsoft and found the following active warning:
⚠️ "Service degradation on Microsoft consumer products."
Our questions:
Thank you. Looking forward to your response.
Best regards
中文:
親愛的微軟支援團隊,
以下是針對我們原始問題的後續跟進:
我們從今天開始,在 Microsoft Teams 中的 Power Apps 應用程式「Training Calendar」出現間歇性無法登入的問題。當使用者在 Teams 不同頻道/群組中開啟 Training Calendar 分頁時,會反覆出現 SharePoint 和 Office 365 Outlook 的授權對話框,但應用程式無法正常載入。問題為間歇性發生——有時可以正常登入,有時無法。但若透過直接網址(URL)開啟,則完全正常。
我們已確認以下事項:
我們隨後查看了 status.cloud.microsoft 的微軟服務健康狀態,發現以下警告:
⚠️「Microsoft 消費者產品服務降級(Service degradation on Microsoft consumer products)」
我們的問題:
感恩的心
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Thank you , Vish WR. It's helpful. I will raise a support ticket through the Power Platform admin center.
Have a nice day.
Judy
Under review
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