Getting views and number of comments from Viva Engage

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Posted on by brihegwun16

Hi all,

For our own research and SOP curation, I created a flow that returns to me the last 100 messages in Viva Engage. I'm able to collect the likes on a parent post, but not the views or the number of comments (I get comments can be tricky because Viva Engage lumps them together with posts). Has anyone found any sort of workaround for this? I don't see a dynamic option for collecting these two analytics elements.

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Daniel03 2 on at

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Hi @brihegwun16,
you can retrieve the number of comments by following these steps:

1. Retrieve the last 100 new threads (make sure to set 'Thread type of messages' to 'true' in order to only retrieve conversation starters)

2. Using the 'Get messages in a thread (V3)' action, retrieve all messages that belong to the thread (-> You'll get the main post and all comments). Use 'Message List Message Thread ID' of the previous retrieval (step 1) and you'll automatically get a loop.

3. Get the length of the 'body/value' of your last action to get the number of messages in the thread -- including the original (thread starting) message.

4. In order to only get the number of comments, substract one from the number of total messages. Your final expression should be something like:
sub(length(outputs('Get_messages_in_a_thread_(V3)')?['body/value']), 1)

I hope this helps.

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dmore1122 Microsoft Employee on at

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Question.

How do you get the content on the messages instead of the views count? Would it be possible to create an array that get the last 100 messages (and their responses) ? Thanks

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