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PVA Copilot not working when deployed to MS Teams

Posted on by 106

When I tested my copilot on the development page in Copilot Studio, it performed flawlessly. However, upon deployment in Teams, it failed to respond to my inquiries, consistently prompting me to rephrase the question.

 

Has anyone encountered a similar issue?

 

Any insights would be greatly appreciated

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  • nicox Profile Picture
    nicox 106 on at
    Re: PVA Copilot not working when deployed to MS Teams

    Update, everything is now functioning correctly.

  • nicox Profile Picture
    nicox 106 on at
    Re: PVA Copilot not working when deployed to MS Teams

    Hi All.

    All my bots are not responding in MS Teams, does anyone have the same issue lately?

    Thank you.

  • TV-03050653-0 Profile Picture
    TV-03050653-0 35 on at
    Re: PVA Copilot not working when deployed to MS Teams

    Hi @CarlosRVieira 

     

    I created a new app registration and carefully walked trough all of the steps in the manual from MS.

     

    After SSO works, I tried to test the CoPilot true the demo website channel.

    Then it asked for admin grant authentication, when I did that, it works. Also in Teams.

  • CarlosRVieira Profile Picture
    CarlosRVieira 4 on at
    Re: PVA Copilot not working when deployed to MS Teams

    Olá @Tvdveeken , estou com o mesmo problema.

    "O SSO já está configurado.

    No CoPilot Studio funciona bem, no Teams fica dizendo que preciso fazer login."

    Você conseguiu solucionar?

  • TV-03050653-0 Profile Picture
    TV-03050653-0 35 on at
    Re: PVA Copilot not working when deployed to MS Teams

    Hi all,

     

    Created a new app registration and now I could change the APP ID URI at the Expose an API section. (wasn't possible before for some reason). Now the SSO works in Teams!

     

    Thanks!

  • TV-03050653-0 Profile Picture
    TV-03050653-0 35 on at
    Re: PVA Copilot not working when deployed to MS Teams

    Hi @nicox , thanks for sharing, Interesting video!

     

    Problem I have is with MS Teams. I deployed the CoPilot to Teams, but it keeps asking me to sign in. 

    I have already configured SSO by app registration in Azure, checked it a few times, but don't know why it itsn't working. In CoPilot studio and Demo chat it works just fine.

  • TV-03050653-0 Profile Picture
    TV-03050653-0 35 on at
    Re: PVA Copilot not working when deployed to MS Teams

    Hi @nicox , thanks for sharing, Interesting video!

     

    Problem I have is with MS Teams. I deployed the CoPilot to Teams, but it keeps asking me to sign in. 

    I have already configured SSO by app registration in Azure, checked it a few times, but don't know why it itsn't working. In CoPilot studio and Demo chat it works just fine.

  • nicox Profile Picture
    nicox 106 on at
    Re: PVA Copilot not working when deployed to MS Teams

    Hi @Tvdveeken, check this video from Dewain:

     

    https://youtu.be/rw4IwR68Wc0?t=118

  • TV-03050653-0 Profile Picture
    TV-03050653-0 35 on at
    Re: PVA Copilot not working when deployed to MS Teams

    Hi all,

     

    I'm having the same issues. SSO is already configured.

    In CoPilot studio it works fine, in Teams it keeps saying I need to login..

     

    Does anyone has the solution yet?

     

    Best regards,

     

    Theun

  • nicox Profile Picture
    nicox 106 on at
    Re: PVA Copilot not working when deployed to MS Teams

    Sorry @KunalMurarkaWB , it was our IT Azure administrator who set it up. Here is the link to the instruction, Configure single sign-on for the Microsoft Copilot Studio app in Teams.

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