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Error importing chatbot

Posted on by 4

I am trying to import a bot written in another environment as described here: Export and import bots using solutions. The import appeared to go well; the chatbot and its subcomponents appear as expected.  After publishing the components I click on the bot, taking me to https://web.powerva.microsoft.com.   The screen then posts this error:

 

Bot not found.
Diagnostic Trace Id: Trace id not available. Headers: {"content-type":"application/json","x-ms-activity-vector":"00.00.00","x-ms-islandgateway":"GA0000001","x-ms-service-request-id":"8db62e68-1c67-4843-a64a-609e00a364d1"}

 

When I return to the solution in Power Platform, the solution is empty - bot and all the sub-components are gone.   Powr Platform does not report any errors.

 

Any suggestions to resolve this issue ares appreciated.

Steve

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  • SteveFeldman Profile Picture
    SteveFeldman 4 on at
    Re: Error importing chatbot

    Just this week, I finally had the chance to meet with the product group.  We made these alterations to the process

    • Before proceeding, delete the solution in the target environment, and delete the chatbot and its dependencies from PVA
    • First try to export and import a managed solution.  If that fails try again with an unmanaged solutions
    • After importing the solution and before opening the chatbot, select the chatbot and run from the menu Advanced | Add required objects | OKDo this even regardless of the results of the dependency reports.
    • From the solution, open the Chatbot from the solution

    This time the chatbot installed and run without incident

     

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