Error importing chatbot

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Posted on by SteveFeldman

I am trying to import a bot written in another environment as described here: Export and import bots using solutions. The import appeared to go well; the chatbot and its subcomponents appear as expected. After publishing the components I click on the bot, taking me to https://web.powerva.microsoft.com. The screen then posts this error:

Bot not found.
Diagnostic Trace Id: Trace id not available. Headers: {"content-type":"application/json","x-ms-activity-vector":"00.00.00","x-ms-islandgateway":"GA0000001","x-ms-service-request-id":"8db62e68-1c67-4843-a64a-609e00a364d1"}

When I return to the solution in Power Platform, the solution is empty - bot and all the sub-components are gone. Powr Platform does not report any errors.

Any suggestions to resolve this issue ares appreciated.

Steve

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SteveFeldman 68 on at

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Re: Error importing chatbot

Just this week, I finally had the chance to meet with the product group. We made these alterations to the process
Before proceeding, delete the solution in the target environment, and delete the chatbot and its dependencies from PVA
First try to export and import a managed solution. If that fails try again with an unmanaged solutions
After importing the solution and before opening the chatbot, select the chatbot and run from the menu Advanced | Add required objects | OK. Do this even regardless of the results of the dependency reports.
From the solution, open the Chatbot from the solution
This time the chatbot installed and run without incident