Getting Error message when creating copilot

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Posted on by HBRAZ Microsoft Employee

I am a Microsoft employee with full rights to Copilot, but I have been getting an error message ("There was a problem creating your copilot.") when I try to create a new copilot. I have been trying to create one for over a week and get the same problem each time. I have never been able to create one, always gotten the error message. I have tried restarting, clearing cache, have strong wifi, etc. Any ideas??

This is the details of the error:

{ "code": "0x80040265", "message": "{\"statuscode\":500,\"statusdescription\":\"Internal Server Error\",\"errors\":[{\"code\":0,\"message\":\"Exception of type 'Microsoft.Dynamics.PowerVA.Plugins.Exceptions.ExternalServiceException' was thrown.\"}]}" }

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richard1968 Microsoft Employee on at

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Re: Getting Error message when creating copilot

I've been getting the same error for a few days.
Sambathraj 4 on at

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Re: Getting Error message when creating copilot

I am facing same issue. No solution yet. This is happening in last couple of days.