web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

Welcome to the Power Platform Communities
News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Copilot Studio / Email triage agent
Copilot Studio
Suggested Answer

Email triage agent

(0) ShareShare
ReportReport
Posted on by CU08030614-0
 

I did a Copilot Studio agent that works for manual email triage but cannot retrieve historical emails from Outlook. How can I query existing emails? And also the agent can automatically triage a new email.

I have the same question (0)
  • Suggested answer
    MichaelFP Profile Picture
    MichaelFP 2,001 Moderator on at
    You can query existing emails using Microsoft Graph APIhttps://learn.microsoft.com/graph/api/resources/mail-api-overview?view=graph-rest-1.0?wt.mc_id=MVP_407574

    You will be able to get historical e-mails.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Welcome to the Power Platform Communities

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Kudos to our 2025 Community Spotlight Honorees

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Copilot Studio

#1
Valantis Profile Picture

Valantis 277

#2
11manish Profile Picture

11manish 206

#3
sannavajjala87 Profile Picture

sannavajjala87 156 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Announcing the "Microsoft Copilot Studio ❤️ MCP" lab
Block PII/PCI in Copilot Studio agent user prompt

Product updates

Microsoft Power Platform Community release plans