Power Platform Community Forum Thread Details

Hello, I am new to flows and have got it so that I can get Pagerduty incidents to post to a Teams channel. What I am trying to do is use the connections so that when a user posts a reply to the message it adds a note to the Pagerduty incident. I found the link below but have not been able to get it working, would anyone be able to help explain how to do this?

https://docs.microsoft.com/en-us/connectors/pagerduty/

This is the flow that I used to get the incident to post to the channel, I need the reply to append to the incident ID that it adds.

pagerduty test.JPG

here is how it appears in teams

pagerduty test 2.JPG

Categories:

Using connectors

Hi @LukeF ,

Do you want to get the reply corresponding to the message?

I am afraid that MS Flow can't monitor whether there is a reply in a message, and we can't get the specific content of this reply.

This is the Teams related trigger currently supported by Flow, as below:

By the way, I tried to use When I am mentioned in a channel message as a trigger, test whether Flow will trigger when someone mentioned in Reply, but the result of the test shows that Flow is not triggered, it seems that this trigger only Will detect if someone is mentioned in the message instead of Reply.

If you want similar feature to be supported by MS Flow, please consider post this idea in the Flow Ideas forum.

https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas

Best Regards,