Power Platform Community Forum Thread Details

The team I manage often has to meet with stakeholders and afterwards send a summary email which is highly scripted from our shared inbox. These emails are not quite so scripted that we're entirely comfortable with them being sent without any review by the team member who met with the stakeholder.

To decrease workload, I've designed a form with a sequence of yes/no questions which, upon submission, drafts an email in power automate, using the "Draft an Email" action. It is set with "From (Send As)" set to our shared box. However, the email draft is saved to my personal email. While that's fine for me using the form, the goal is to share it with the team so everyone can use it. Hence, I'd like the email drafts to go into the drafts folder on the shared mailbox, not my personal mailbox.

I know there's the "Send from a Shared Mailbox" action, which I've used before, but since we want to review the emails, I'd prefer them to be saved as drafts.

Is there a way to do this? If not, can I have the draft email appear in the personal drafts folder of the person who submitted the form? (I'm guessing not as my account doesn't have access to those email accounts, just mine and the shared box.)

Thanks for any help.

@LP-17040411-0

With the standard Outlook “Draft an email” action in Power Automate, you cannot choose the Drafts folder of a shared mailbox. The draft is always created in the mailbox of the connection user (your account), even if you set From (Send as) to a shared mailbox.
Why this happens
The action uses your authenticated Outlook connection to create the message. “Send As” only affects the sender identity, not where the draft is stored.
 
Workaround
Use Microsoft Graph API in Power Automate
Instead of the Outlook “Draft an email” action, use
POST https://graph.microsoft.com/v1.0/users/{shared-mailbox}/messages
{
"subject": "Meeting Summary",
"body": {
"contentType": "HTML",
"content": "<p>Draft content here</p>"
},
"toRecipients": [
{
"emailAddress": {
"address": "user@contoso.com"
}
}
]
}
 
Reference
https://learn.microsoft.com/en-us/graph/api/user-post-messages?view=graph-rest-1.0&tabs=http
 
Vishnu WR
LinkedIn - My Tech Space 
 
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