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Options are disabled

Posted on by

Options except home and topic are disabled also I am not able to edit the topic it seems like permission issue I am not able to figure out how can I work that out.

 
 
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  • ansrikanth Profile Picture
    ansrikanth 329 on at
    Re: Options are disabled

    It is taking a bit of time to create the first bot. Apparently, it is doing loads of stuff that includes importing few solutions, creating proxy user etc etc; when you create the first bot in that environment.

     

    Ideally, you will see a notification once the bot is created fully that's when  you can start editing the topics. One another way to see if the bot is fully created or not, if you click on the bot icon on top you should be able see New Bot option to create and all the bots created, which tells you your Bot is ready fully...

    bot.png

     

  • Verified answer
    renatoromao Profile Picture
    renatoromao 6,762 on at
    Re: Options are disabled

    Hi @deepakm678 ,

     

    Did you create your first chatbot now?

    Because if is the first chatbot, you need to wait 15minutes to finish the configuration.

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