I added a Knowledge Source to my Copilot Agent, but my agent stopped using it suddenly, so I deleted it, and added it again. I see that it is still no longer using it as a source for answering. Can you please help me?
What indication do you have that the agent is not using your source? Does it say something other than ready next to the source? If so, what is listed? What type of source is it? Was the source added directly to the agent or is it an external source?
More details please...
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