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What I'd like to do is that if a user enters a work item Id on a field, other detailed fields are populated from DevOps Work Item using Plug-ins.
I haven't seen any example that connecting with the external service (Azure DevOps). Is it possible to use a CRM user's context to AzureDevOps?
Impersonate a user (Microsoft Dataverse) - Power Apps | Microsoft Docs
Hi @sjin,
If I understand correctly if a user enters a work item ID in a Dataverse table/entity/form, you want some logic to populate other Dataverse fields from data in Azure DevOps? If so, then yes it's possible. I would recommend Power Automate rather than a plugin for a more flexible low code/no code solution.
Hope this helps!
Thanks for replying @EricRegnier . That's right.
I tried the Power Automate solution that you suggested before asking it on the forum. There was no option to use a service principal on Azure DevOps connector. Is it possible to use a signed-in user (Not admin) on Dynamics and retrieve the details?
Out-of-the-box not that I know of. But why do you specifically need that? Wouldn't a service account only used for that connector suffice and keep it simple. It would be more management to ensure the user also have the right Azure DevOps roles and whatnot, and cleanup the connector is a user leaves, etc.
For security reason, we don't use Microsoft corporate account on a connector. For Common Data Service (Dataverse), we make the connection using Service Principal. That's why I was considering using Plug-in to use CRM user's context to AzureDevOps
Is the Azure DevOps provisioned on the customer's tenant? If this is for production use, you'll need to have customer's account authenticate.
Ok that you're using a SPN for Dataverse integration which is good, but what about when configurating the tables and model-driven apps?
No, it's for Azure DevOps (ADO). We have a separate repo to manage all work items. If a case/ticket on Dynamics is created, we'd like to link it to a relative ADO work items. I'll go with using a new service account to manage the connection between PowerAutomate and ADO only
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