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Power Platform Community / Forums / Copilot Studio - Building Copilot Studio Chatbo... / service limit of 10 se...
Copilot Studio - Building Copilot Studio Chatbo...
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service limit of 10 sessions per user every 24 hours

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Posted on 30 Nov 2022 20:10:46 by Community Power Pla...

Over here: https://learn.microsoft.com/en-us/power-virtual-agents/requirements-quotas

It says:

Chat sessions are unlimited per tenant every month, but a service limit of 10 sessions per user every 24 hours across all bots in a tenant will be enforced.1

***

I'm not sure I understand this. Does it mean a user that wants information from my bot can only initiate ten chats per day? If I'm developing the bot -- does that mean I can only initiate ten chats per day?

 

I guess I don't understand what a session is in this context.

  • nikviz Profile Picture
    nikviz 242 on 14 Feb 2024 at 17:40:38
    Re: service limit of 10 sessions per user every 24 hours

    Hi @renatoromao 

    nikviz_0-1707932343286.png


    This is my current licence. Do you mean to say, with this licence I can use only 10 sessions per user every 24 hours? I am planning to host it in a web channel.

     

    thanks

  • CU22081450-0 Profile Picture
    CU22081450-0 Most Valuable Professional on 14 Feb 2024 at 14:34:45
    Re: service limit of 10 sessions per user every 24 hours

    Hi @nikviz ,

     

    This limit is for Copilot Studio for Teams with a free license where only the Teams channel is available.

     

    If you are paying for a paid license, Copilot will include 25.000 messages/month. See more details here: Microsoft Copilot Studio | Extend Copilots or Create Your Own

  • nikviz Profile Picture
    nikviz 242 on 14 Feb 2024 at 14:22:42
    Re: service limit of 10 sessions per user every 24 hours

    Hi

    I have the same question. Is it per user who would use the bot when published to a website or is it per bot?

    Thanks

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