CoPilot Studio using flow to get Dataverse data not working in teams

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Posted on by rahulgnair Microsoft Employee

Hi all,
I have a plugin which uses a flow to get details of Case entity from dataverse.
In the studio, when tested, it works fine. However, I dont see any response when I open the Copilot in Teams. I have tried both the below Security Options

When I opt manual, even when testing in the studio, I am getting the below error :

If anyone can help with this, please let me know

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rahulgnair Microsoft Employee on at

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Re: CoPilot Studio using flow to get Dataverse data not working in teams

I did create app registration @Expiscornovus .
I would have preferred to get the second option work as I only need teams integration but it seems to be non responsive in teams, Not even the Greeting is getting displayed in teams
@Expiscornovus @Pstork1
rahulgnair Microsoft Employee on at

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Re: CoPilot Studio using flow to get Dataverse data not working in teams

Was seeing the same results with 2nd Option @Pstork1
Pstork1 66,966 Most Valuable Professional on at

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Re: CoPilot Studio using flow to get Dataverse data not working in teams

If you are planning to deploy to Teams then you should be using the Teams Authentication. using the third option requires a lot of extra work as @Expiscornovus points out.
Expiscornovus 31,876 Most Valuable Professional on at

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Re: CoPilot Studio using flow to get Dataverse data not working in teams

Hi @rahulgnair,

When you tested the manual option, did you also create an app registration in Entra Id for that option, like in this article?

https://learn.microsoft.com/en-us/microsoft-copilot-studio/advanced-plugin-actions#enable-authentication-for-ai-plugins