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CoPilot Studio using flow to get Dataverse data not working in teams

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Posted on by rahulgnair Microsoft Employee

Hi all,
I have a plugin which uses a flow to get details of Case entity from dataverse.
In the studio, when tested, it works fine. However, I dont see any response when I open the Copilot in Teams. I have tried both the below Security Options

When I opt manual, even when testing in the studio, I am getting the below error :

If anyone can help with this, please let me know

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Building Copilot Studio chatbots in Microsoft Teams

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Expiscornovus 33,189 Most Valuable Professional on at

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Hi @rahulgnair,

When you tested the manual option, did you also create an app registration in Entra Id for that option, like in this article?

https://learn.microsoft.com/en-us/microsoft-copilot-studio/advanced-plugin-actions#enable-authentication-for-ai-plugins

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Pstork1 68,697 Most Valuable Professional on at

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If you are planning to deploy to Teams then you should be using the Teams Authentication. using the third option requires a lot of extra work as @Expiscornovus points out.

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rahulgnair Microsoft Employee on at

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Was seeing the same results with 2nd Option @Pstork1

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rahulgnair Microsoft Employee on at

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I did create app registration @Expiscornovus .
I would have preferred to get the second option work as I only need teams integration but it seems to be non responsive in teams, Not even the Greeting is getting displayed in teams
@Expiscornovus @Pstork1

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