Save email as Draft in Shared Inbox

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Posted on by byrnep

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We need to allow for a human review prior to sending an email from a shared mailbox.

How do you create a Draft email from desktop, in a shared inbox?

We have added the service account to the shared inbox at this point as well.

Thoughts, or alternatives?

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Power Automate Desktop

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MichaelAnnis 5,727 Moderator on at

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I do not believe there is an Outlook connector way to do this; I believe you will have to use the UI elements available in Microsoft Outlook to create a draft and save it.

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Pstork1 69,129 Most Valuable Professional on at

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The following article describes how to create a draft email in a regular mailbox using MS Graph. I believe the same code will work on a shared mailbox if the person running the flow has access to the mailbox.

Create a draft Email in Outlook - DamoBird365

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byrnep 218 on at

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Interesting. Is this possible in Desktop? The automation process loops on multiple records. Sending from the cloud would be out of 'flow' if you know what I mean.

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byrnep 218 on at

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It would be preferable to do this without launching Outlook, and connect directly to O365.

Do you know if Shared Mailbox send/receive is supported at all for O365 (other than UI Outlook)? It seems to be for Exchange, and I don't see anything in 'Send Email' config...

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Pstork1 69,129 Most Valuable Professional on at

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If you want to do it in PAD then @MichaelAnnis is correct. You'll need to open an email client that has access to the Shared mailbox. The client could of course be Outlook Online, which would be the web based client for Office 365. The suggestion I was making was to do it Power Automate itself rather than using PAD.

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Pstork1 69,129 Most Valuable Professional on at

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Please either post this as a new thread or send it to me as a personal message.

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byrnep 218 on at

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And please delete your hijacking post from this thread. Basic etiquette is as mentioned, new thread or PM. Your urgency of issue is not an excuse to hijack this thread.

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