Skip to main content

Notifications

Copilot Studio - General
Unanswered

Bot Icon/Image

(1) ShareShare
ReportReport
Posted on by 2
Hi everyone,
 
Hope everything is well.
 
Just a need a little help on my chat bot icon.
 
I tried to upload multiple image with the said size image and even smaller one, but still not reflecting on the demo site and custom website.
 
 
This image was use back from July here and it's working fine, then yesterday we found out that the image is not reflecting anymore.
 
Any tips on this one?
 
Thank you in advance.
Categories:
  • Suggested answer
    Vinoth Selvam Profile Picture
    Vinoth Selvam 1,278 on at
    Bot Icon/Image
     
    Can you try uploading a new image with the support format and size.
     
     
    Refer the below link:
     
    After updating your copilot's icon, it may take up to 24 hours for the new icon to appear everywhere.
     
    Also In Copilot Studio, go to the chatbot's settings and reupload the desired icon image. This may resolve any issues with pathing or cached values. Sometimes, browsers cache images and elements, so any changes made to the icon may not reflect immediately. Try clearing the browser cache or checking in incognito mode.
     
    Thanks.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Microsoft Kickstarter Events…

Register for Microsoft Kickstarter Events…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Leaderboard

#1
WarrenBelz Profile Picture

WarrenBelz 145,666

#2
RandyHayes Profile Picture

RandyHayes 76,287

#3
Pstork1 Profile Picture

Pstork1 64,996

Leaderboard