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Error "The image is not of type PNG or JPG..." with "Populate a Word Template"

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Posted on by Gilles12

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Hello. I know there are several posts about this message, but it did not help as I did not find one corresponding exaclty to my case. See the screenshots. I get the message when integrating a picture in a Word template. I am sure of the type of the pictures (I have tried many ones), but anyway I even get the same message when there is no image stored in the field in my form. So perhaps there is something else. Thank you for your help!

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CFernandes 8,504 Most Valuable Professional on at

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Hey @Gilles12 Can you check the video tutorial - https://www.youtube.com/watch?v=gavUw8j3BPk

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Gilles12 150 on at

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Thank you, but it does not directly help, the error encountered in the video is not the same, the method to achieve the need is not exactly the same. I could adapt what I am doing to see if it would prevent to have the same error, but ideally I would not like to change the method, but rather try to understand why I get this error while what I am doing should be quite straightforward. I hope to get other responses. Anyway thank you again for responding!

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CFernandes 8,504 Most Valuable Professional on at

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@Gilles12 - I think as a first step you should first try the solution mentioned in the video and see if it resolves the problem(perhaps create a new flow).

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Gilles12 150 on at

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Thank you, I will do. And need to do to make it work. I'll tell you...

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Gilles12 150 on at

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Hello. I have to thank you very much @CFernandes, the compose with base64 function, associated with a "Download a file or an image" action has made it! I will never have found by myself!

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EdrasAndrade 4 on at

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@Gilles12
@CFernandes , Could you save a screenshot with the solution? I'm having the same problem. I followed the conversion steps in the video, but the error persists. Could you help me? Thank you.

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EdrasAndrade 4 on at

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I managed to make it work, but there is more than one attachment in the SharePoint item. How can I solve this so that both images appear?
Thank you.

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DragonLord 200 on at

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i am having a lot of issues with just trying to get a jpg image from a sharepoint site and put it into a word doc !!
Why is this so complex for such a simple ask?

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