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GMail connector won't save advanced options

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Posted on by Arghknork

I'm trying to set up a simple flow to post a Slack message when I receive an email from a specific person through a GMail business account.

When I set up the GMail connector and put the email address in the From field of the advanced options, it won't persist the address. It disappears even after I save the flow. The result of course is I get the Slack notice on all incoming email rather than the one person I want.

Anyone have an idea what the problem might be? Thanks in advance.

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Jcook 7,781 Most Valuable Professional on at

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Hello @Arghknork

What happens if you put the email address inside a variable or a Compose action. And reference that action in the form field.

Try to delete the action and re add.

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Arghknork 10 on at

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Please forgive a dumb question, but I'm just getting started. I want a flow that starts with a trigger of an email received, using the GMail connector. How can I specify a variable before the trigger so I can use it in the GMail connector? Unless I'm missing something, the trigger must be the first. Thanks.

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Jcook 7,781 Most Valuable Professional on at

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@Arghknork

Sorry, that is my mistake. I misread your post.

hmm this is weird. Since you say the connection that is being used is a business account. It should work as expected.

Can you try and create a new flow. And see if problem persists.

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Arghknork 10 on at

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I've deleted and recreated the flow several times with the same results. It's very simple with a GMail connector for the trigger and a Slack connector for the action. It works great, but sends a Slack notice for every incoming email in Inbox since I can get the From advanced option field to persist.

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Jcook 7,781 Most Valuable Professional on at

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@Arghknork

Could you post a screenshot of your trigger with an attempt of adding an email address to the From field, before saving.

Thanks

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Arghknork 10 on at

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It's pretty straight forward. I start with nothing in the advanced options. Notice also, no suggested people. I know it's properly authorized to GMail because I can get a dropdown that shows me the mailbox folders in that account.

I enter the email I want to filter for in the From field. I click Save and the email remains in the From field ...

Then, if I collapse the control and re-expand it and click Show advanced options, the fields are all blank again ...

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Jcook 7,781 Most Valuable Professional on at

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@Arghknork

I was able to replicate your issue, by entering in a not valid email in the From field.

I was able to get it to work by entering a valid email in the From field. You will know if the email is valid as it will show up like this:

Please note, after you type the email in you MUST press enter key

Hopefully this helps

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Arghknork 10 on at

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@Jcook , you're awesome! I've done this so many times I know for a fact I had a good GMail account and a valid email address.

It turned out to be the ENTER key. I wasn't hitting ENTER, and doing that made it keep the address.

Thanks for all the help!

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