Multiple chatbots under one interface

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Posted on by ElizaStremtan

hi. In our organization there were build a couple of chatbots for different departments. The issue is that now the users are stuck with multiple chatbots and we would like to have one chatbot that would work like a hub to direct the user to the right chatbot. Preferably on the same screen.

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SupportBryn Microsoft Employee on at

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Re: Multiple chatbots under one interface

Hey there @ElizaStremtan,

At the moment, unfortunately no, I do not believe that is possible. You could have general topics related to each department, and then those redirect people into the relevant topics for their particular question, but it is not possible to have master/slave bot relationships in between bots. I am not sure if there are any plans for it, either, but I was able to find an Idea for it in our Ideas forum if you wanted to put your voice behind that one. https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Ideas/Create-a-Master-bot-and-redirect-to-another-bots-Power-Virtual/idi-p/489998

Hope that helps!

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Bryn Baker
Support Engineer
Microsoft Power Platform
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