Unanswered

Very slow response time

(2) Share

Report

Posted on by dougmaloney

Anybody experiencing very, very slow responses from their chatbots. I can often wait up to 10 seconds before the bot responds at all.

According to Chrome performance inspector powerva.microsoft.com is the culprit. Is there a way to set a bot to always on so it doesn't have to wake up ?

Categories:

Publish & channel management

Untitled.png

I have the same question (0)

All responses (8)

Answers (0)

CU22081450-0 Most Valuable Professional on at

Like (0)

Report

Hi @dougmaloney ,

Did your issue persist?
If yes, please, provide the bot id to Microsoft support. Maybe it's a problem inside your environment.
If no, please, close this topic.

---
If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.
Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/

Was this reply helpful? Yes No
dougmaloney 59 on at

Like (0)

Report

not resolved yet - waiting to hear from Microsoft support

Was this reply helpful? Yes No
CU22081450-0 Most Valuable Professional on at

Like (0)

Report

@ggupta can you help?

---
Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/

Was this reply helpful? Yes No
Gitika Gupta on at

Like (0)

Report

This is a known cold start issue with the DirectLine token. It happens on a low-traffic bot. If the bot has enough traffic, you won’t see this slowness issue. The team is investigating a fix.

Was this reply helpful? Yes No
dougmaloney 59 on at

Like (0)

Report

@ggupta thanks. I send a GET to it every 5 minutes with uptimerobot - performance is very variable. sometimes responds in 2 seconds, sometimes 10-20

Was this reply helpful? Yes No
Fenzer 3 on at

Like (0)

Report

Experiencing this issue too. Was there a fix? @dougmaloney

Was this reply helpful? Yes No
rkelchuri 4 on at

Like (2)

Report

While development of chatbot, Power Virtual Agent is very very slow, when we add more number of nodes. Example, i tried to add 50 questions and answers then each question is taking more than 30 - 45 seconds to create a question node in the workflow.

Was this reply helpful? Yes No
Community Power Pla... on at

Like (1)

Report

Experiencing the same problem
@Teams pls provide a solution for this, its so irritating

Was this reply helpful? Yes No