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Very slow response time

Posted on by 58

Anybody experiencing very, very slow responses from their chatbots. I can often wait up to 10 seconds before the bot responds at all.

According to Chrome performance inspector powerva.microsoft.com is the culprit. Is there a way to set a bot to always on so it doesn't have to wake up ?

 

 

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  • Re: Very slow response time

    Experiencing the same problem

    @Teams pls provide a solution for this, its so irritating

  • rkelchuri Profile Picture
    rkelchuri 4 on at
    Re: Very slow response time

    While development of chatbot, Power Virtual Agent is very very slow, when we add more number of nodes. Example, i tried to add 50 questions and answers then each question is taking more than 30 - 45 seconds to create a question node in the workflow. 

  • Fenzer Profile Picture
    Fenzer 3 on at
    Re: Very slow response time

    Experiencing this issue too. Was there a fix? @dougmaloney 

  • dougmaloney Profile Picture
    dougmaloney 58 on at
    Re: Very slow response time

    @ggupta thanks. I send a GET to it every 5 minutes with uptimerobot - performance is very variable. sometimes responds in 2 seconds, sometimes 10-20

    uptime.png

  • Gitika Gupta Profile Picture
    Gitika Gupta on at
    Re: Very slow response time

    This is a known cold start issue with the DirectLine token. It happens on a low-traffic bot. If the bot has enough traffic, you won’t see this slowness issue. The team is investigating a fix.

  • renatoromao Profile Picture
    renatoromao 6,459 on at
    Re: Very slow response time

    @ggupta  can you help?

     

    ---

    Thanks!
    Renato Romão
    https://www.linkedin.com/in/renatoromao/

  • dougmaloney Profile Picture
    dougmaloney 58 on at
    Re: Very slow response time

    not resolved yet - waiting to hear from Microsoft support

  • renatoromao Profile Picture
    renatoromao 6,459 on at
    Re: Very slow response time

    Hi @dougmaloney ,

     

    Did your issue persist?

    If yes, please, provide the bot id to Microsoft support. Maybe it's a problem inside your environment.

    If no, please, close this topic.

     

    ---
    If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

    Thanks!
    Renato Romão
    https://www.linkedin.com/in/renatoromao/

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