Power automate error - Failed to attached excel document

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Posted on by Skandesh

I am using a flow which was working perfectly fine until some time ago.

Now suddenly it is giving an error that Power automate "failed to attach excel document".

I have double checked the path of the file. It is correct.

I have attached, the screenshot of the error

Request you to provide resolution.

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Power Automate Desktop

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Agnius Bartninkas Most Valuable Professional on at

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In order for PAD to attach to an Excel document, the document must be open in the background when the flow runs. Is that the case here? If it's not open, you should use Launch Excel instead of Attach to running Excel.

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Skandesh 21 on at

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My excel file is open in the background and as I said the flow was working until now.

The error it shows is "Excel document cannot retrieve filenames"

I have also tried launching excel. That also does not work.

Could you provide a solution that will enable PAD to read excel file names

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Agnius Bartninkas Most Valuable Professional on at

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I have never encountered this error myself. Have you installed any updates to PAD or MS Office lately?

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Skandesh 21 on at

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No.

I even tried uninstalling and reinstalling power automate. But it is still showing the same error.

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Agnius Bartninkas Most Valuable Professional on at

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In that case, I would recommend reporting this as a bug to MS support.

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Skandesh 21 on at

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Can you assist me with the support email Id or which community where i have to send this. I have never reported a bug before.

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Agnius Bartninkas Most Valuable Professional on at

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If you have a paid subscription for PA, you can do it via here: https://admin.powerplatform.microsoft.com/support

If you do not, you will need to do it via the Feedback hub in PAD:

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If I have answered your question, please mark it as the preferred solution. If you like my response, please give it a Thumbs Up.

I also provide paid consultancy and development services using Power Automate. If you're interested, DM me and we can discuss it.

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Skandesh 21 on at

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I have the paid subscription.

I clicked the link you provided but i am unable find where to post the query.

It would be extremely helpful if you could provide the exact location in the link where i need to post the query

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Agnius Bartninkas Most Valuable Professional on at

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Click the "Get Help + support" button at the top of the screen and follow the wizard.

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Skandesh 21 on at

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I cannot find the "Get Help + Support" button

Can you share a screenshot of your screen so i can find it ?

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