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How to Send email from a normal text field from Dynamics 365?

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Posted on by d365_katiepage

Hi Everyone,

I have a text field in Dynamics 365 named "Lead Source Email Address". So when a lead record is created, the user will populate email address of the lead source in this textbox.

When the Lead has changed it's status to QUALIFIED, the flow should send email message to email address in Lead Source Email Address.

This is what my flow looks like:

PLEASE NOTE THAT LEAD SOURCE EMAIL ADDRESS IS NOT A USER OR CONTACT IN DYNAMICS 365. So basically the user will input whatever email address in that field and email message should be sent to that address.

I keep on encountering this error:

How can I make it happen? Thank you.

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Building flows

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VIDIT 666 on at

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Hi @d365_katiepage you need to do a setting first in the CRM to achieve what you are trying to you can find it in the below link
https://www.cloudfronts.com/send-email-to-not-resolved-email-ids-from-workflow-cloud-flows/
Hope this helps !
Let me know in case any issues.

If this solves your problem please mark this post as answered and hit me a thumps up

Thanks and Regards,
Vidit

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VIDIT 666 on at

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Also for you as you are sending it the "participationtypemask" will be "2" and not "1"

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d365_katiepage 22 on at

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Thank you so much @ViditGholam . It works HOWEVER I did not changed the participationtypemask since it will be the recipient in the email.

So if I need to add another recipient, I just need to add it here right?

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VIDIT 666 on at

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@d365_katiepage I think you will have to make an array for multiple recipients I will try it out on my trail and ping you here with the solution for the same.

Could you mark the previous post as answered if it has resolved your issue.

Thanks and regards
Vidit

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d365_katiepage 22 on at

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Thank you! Highly appreciate it.

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VIDIT 666 on at

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Hi @d365_katiepage so I tired it out in my trail and this works for multiple recipients as shown in the below email
Hope this helps !
Let me know incase any issues.

Please mark this post as answered if it resolves your issue and hit me a thumps up.

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