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Session Id : pvluwOhrMG3HlPP0oGXVfs
Power Automate - Building Flows
Answered

How to Send email from a normal text field from Dynamics 365?

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Posted on 30 Mar 2021 07:00:54 by 22

Hi Everyone,

 

I have a text field in Dynamics 365 named "Lead Source Email Address". So when a lead record is created, the user will populate email address of the lead source in this textbox.

When the Lead has changed it's status to QUALIFIED, the flow should send email message to email address in Lead Source Email Address.

This is what my flow looks like:

d365_katiepage_0-1617087215323.png



PLEASE  NOTE THAT LEAD SOURCE EMAIL ADDRESS IS NOT A USER OR CONTACT IN DYNAMICS 365. So basically the user will input whatever email address in that field and email message should be sent to that address.  

I keep on encountering this error:

d365_katiepage_1-1617087605326.png

How can I make it happen? Thank you.





  • VIDIT Profile Picture
    666 on 31 Mar 2021 at 10:55:39
    Re: How to Send email from a normal text field from Dynamics 365?

    Hi @d365_katiepage so I tired it out in my trail and this works for multiple recipients as shown in the below email

    ViditGholam_0-1617188055846.png

    Hope this helps ! 

    Let me know incase any issues.

     

    Please mark this post as answered if it resolves your issue and hit me a thumps up.

     

  • d365_katiepage Profile Picture
    22 on 31 Mar 2021 at 05:51:55
    Re: How to Send email from a normal text field from Dynamics 365?

    Thank you! Highly appreciate it. 

  • VIDIT Profile Picture
    666 on 31 Mar 2021 at 03:22:19
    Re: How to Send email from a normal text field from Dynamics 365?

    @d365_katiepage  I think you will have to make an array for multiple recipients I will try it out on my trail and ping you here with the solution for the same.

     

    Could you mark the previous post as answered if it has resolved your issue.

     

    Thanks and regards 

    Vidit 

  • d365_katiepage Profile Picture
    22 on 30 Mar 2021 at 23:34:59
    Re: How to Send email from a normal text field from Dynamics 365?

    Thank you so much @ViditGholam . It works HOWEVER I did not changed the participationtypemask since it will be the recipient in the email.

    So if I need to add another recipient, I just need to add it here right?

    d365_katiepage_1-1617147264920.png

     

  • VIDIT Profile Picture
    666 on 30 Mar 2021 at 07:55:37
    Re: How to Send email from a normal text field from Dynamics 365?

    Also for you as you are sending it the "participationtypemask" will be "2" and not "1"

  • Verified answer
    VIDIT Profile Picture
    666 on 30 Mar 2021 at 07:48:37
    Re: How to Send email from a normal text field from Dynamics 365?

    Hi @d365_katiepage  you need to do a setting first in the CRM to achieve what you are trying to you can find it in the below link 

    https://www.cloudfronts.com/send-email-to-not-resolved-email-ids-from-workflow-cloud-flows/

    Hope this helps ! 

    Let me know in case any issues.

     

    If this solves your problem please mark this post as answered and hit me a thumps up 

     

    Thanks and Regards,

    Vidit

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