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Changes are not reflecting after publishing

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Can someone help me? I made some changes on what the BOT will respond to a topic and clicked Publish but the BOT is still responding using the old configuration. It has been almost half a day and the changes are still not reflecting.

 

BOT ID: 440718cd-9a54-42c1-b867-7a3c5bdc1950

  • Suggested answer
    RM-05071235-0 Profile Picture
    RM-05071235-0 6 on at
    Changes are not reflecting after publishing
    I am experiencing the same issue reported by other users, so it seems that Microsoft hasn't fixed yet.
    No one of the mentioned workarounds works.
     
    What can I do?
     
    Thank you,
     
    Roberto
  • RuddySimon188 Profile Picture
    RuddySimon188 21 on at
    Re: Changes are not reflecting after publishing

    I am encountering the same issue. I made modifications to my chatbot and published the updated version, but the published bot is still performing as it did before the modifications. Does anyone have any thoughts on why this might be happening?

  • MurtuzaD Profile Picture
    MurtuzaD 24 on at
    Re: Changes are not reflecting after publishing

    I am also facing a similar issue, one way to solve this is

    1. save your copilot as an unmanaged solution.

    2. export your bot as a managed solution.

    3. import the managed solution again.

     

    Now probably the changes should be reflected. But again this is nowhere mentioned in the documentation.

    The documentation only states that the bot changes should be reflected within 30minutes after publishing which is not the case here.

  • KarynClose Profile Picture
    KarynClose 10 on at
    Re: Changes are not reflecting after publishing

    Experiencing the same issue. Republished a number of times. Teams still does not show the published changes from the chatbot while the test interaction shows the changes. I uninstalled and reinstalled it into teams a couple of times. I cleared cache from the browser as that is where I'm using it. I had a colleague try it from their computer/browser. Same result. I tried the recommended "start over" many times. Still no change.

  • JulienF Profile Picture
    JulienF 25 on at
    Re: Changes are not reflecting after publishing

    Hello,
    I'm experiencing similar issue also. I've performed some updates to my chatbot. I've delivered the updates as part of a managed solution to the upper environment. I've published the bot after solution delivery, even several times to be sure. From my end, I see all the latest changes in the published chatbot. But some end-users see only part of the updates or even not all of them. 
    It looks like there is a cache issue of some kind but I'm unable to find anything about it

    Any idea?

  • MurtuzaD Profile Picture
    MurtuzaD 24 on at
    Re: Changes are not reflecting after publishing

    I have made several changes in my PVA bot and published it multiple times. The bot works well for some of the other users but not for me and that's really weird. I also tried to start over but it does not work. It's been a week since I am trying to find a valid solution.

  • Anthony1234 Profile Picture
    Anthony1234 2 on at
    Re: Changes are not reflecting after publishing

    Changes not reflecting after publishing for a chatbot. Is there something i am missing?

  • DrewSs Profile Picture
    DrewSs 3 on at
    Re: Changes are not reflecting after publishing

    Having the same issue. Not entirely what's happening with the publishing and PVA version control. Hopefully PVA team get on this as this will be a hassle for end users if this is a persistent issue

  • bikashb Profile Picture
    bikashb 20 on at
    Re: Changes are not reflecting after publishing

    "start over" - did the trick. But I am confused now as to how the PVA versioning and publishing would work?

  • bikashb Profile Picture
    bikashb 20 on at
    Re: Changes are not reflecting after publishing

    I am facing the same issue. I am using PVA on MSTeams and even after waiting for hours, the bot is not updated. Have done uninstall and install many times. The version of the bot still shows the same old one.

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