Notifications
Announcements
Last few days we've been seeing a lot of questions failing to get an answer with the reason being "Filtered by OpenAI"
Before that we rarely received this reason.These are normal questions that should be answered.
Anyway we can investigate and understand why the answers are being filtered by OpenAI?
Good morning,I hope you are doing well. This happened to me to. In order to avoid the empty answers, I simply discarded the generative AI node and did an HTTP call to the Azure OpenAI API. Not much of a solution but if you need reliable answers quick, it can help.
Hi,
Thanks for that, unfortunately using Azure OpenAI is not an option for me.
After a bit of trial an error I was able to pin down the cause of the issue.
The problem was due to part of the custom prompt that we were passing to the generative answers node.
Our custom prompt contained formatting guidelines, once I removed them from the prompt the issue was resolved.
Kind of concerning that it breaks without any change on our side.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
In our never-ending quest to improve we are simplifying the forum hierarchy…
We are honored to recognize Ajay Kumar Gannamaneni as our Community Spotlight for December…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Michael E. Gernaey 265 Super User 2025 Season 2
Romain The Low-Code... 240 Super User 2025 Season 2
S-Venkadesh 101 Moderator
