Hi everyone,
I’ve run into a frustrating issue and I’m hoping someone here has insight or a workaround.
I’ve built a canvas app that was working perfectly in both preview and published mode. I recently made some updates and published the latest version, but now when I (or anyone else) open the published app, it shows a white screen. The app name loads, but nothing else—no controls, no error messages, just a blank screen.
Here’s what I’ve tried so far:
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Verified that the start screen has visible content (even added a simple label like “App Loaded”).
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Removed App.OnStart logic entirely.
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Set and unset App.StartScreen.
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Tried restoring previous versions—including the original and a backup copy—but the issue persists.
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Cleared browser cache, tried incognito mode, and tested in multiple browsers.
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Confirmed I’m the owner of the app, so it’s not a permissions issue.
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Attempted to roll back the authoring version, but some restores failed due to lock errors.
The app uses modern controls, and I suspect that may be part of the issue. I’ve seen a few threads mention similar problems, possibly tied to recent platform updates.
Has anyone else experienced this? Is there a confirmed fix or workaround? I’ve invested a lot of time into this app and would really appreciate any guidance.
Thanks in advance!